Delete your account

Waffenschrank works completely without an account. If you created one — for cloud backup, device sync or a showcase — there are two ways to delete it again. Both delete the same things.

1. In the app — immediately

More → Account → Delete account. This is the faster route: deletion runs straight away and you see the result yourself.

For security, you confirm the deletion with a fresh sign-in — the app asks for it. Older versions of the app do not ask on their own: if deletion fails there, sign out under Cloud backup, sign right back in and delete immediately afterwards. The error message in that case reads “Account deletion failed — please try again.”

2. Without the app — by message

You do not need the app installed. Send a plain message to kontakt@waffenschrank.app and include your account’s email address. It does not matter which address you write from.

The sender address is not proof on its own — senders can be forged. We therefore write to the address stored in the account and delete only once you confirm that message. For the same reason there is no form here: one that deletes other people’s accounts on request would be a risk, not a convenience.

If you signed in with Google, your account’s address is your Google address. If you signed in with Apple and chose “Hide My Email”, it is a relay address at @privaterelay.appleid.com. You cannot write from it yourself — and you do not need to: just tell us the address from your usual mailbox. You can find it in the app under More → Cloud backup (“Signed in as …”) or in your Apple Account settings under “Sign in with Apple”. Our confirmation request goes to the relay address, and Apple forwards it to your usual mailbox as long as Sign in with Apple is set up for Waffenschrank. If you have stopped using Sign in with Apple for Waffenschrank, nothing will arrive there any more. In that case, delete the account in the app (route 1) — this works with any sign-in method your account still has — or write to us and we will agree on another form of proof.

What gets deleted

• the account itself, including the sign-in
• all cloud backups, with the photos and documents inside them
• the device sync data
• every showcase that belongs to your account — shared links stop working
• the club page and the entries you sent to a club
• the stored Pro entitlement
• messages from the contact form that are linked to the account
• the customer record at our purchase processor RevenueCat (the purchase receipts themselves stay with the App Store or Google Play)

What does not go with it

So that nothing here promises more than can be kept:

• Contact messages sent without an account. They carry no account and cannot be matched to one. Write to us and we will delete them by hand.
• Crash reports already sent. They carry neither account id nor email address. Crash reporting is off by default.
• The data on your device. It stays until you delete the app — deliberately: deleting an account should not take your collection with it.
• The purchase itself. Subscriptions and one-time purchases are handled by the App Store or Google Play, not by us.
• Showcases published without signing in. They are not tied to any account unless the app has linked them to your account during a refresh while you were signed in. When you delete in the app, it takes offline the ones that were published on this device; take showcases from other devices or from the browser offline there. If you go the message route, send us their links.
• The purchase-sync log. Time and type of a purchase event with the account id, without prices or email address. It is deleted after 30 days.
• Sign-in and access logs. We delete the sign-in log, with email and IP address, 30 days after each entry; access logs of the platform are deleted by our host Supabase after 90 days at most — even after an account has been deleted.
• Our host’s database backups. Supabase backs up the database daily and, on our current plan, keeps each backup for seven days. Until it expires, it still contains the account with its email address and the other database entries as they were before the deletion; the backup, photo and document files are not part of it. We only fall back on these backups to restore the service after a serious failure.
• Account emails at our email delivery service. According to our email delivery service Resend, it deletes the emails we sent you about your account, and their delivery logs, after 30 days, and from its backups up to seven days later. If your address is on the suppression list of our sending account because an email bounced or was reported as spam, we remove it if you ask us to.

How long it takes

In the app: immediately. By message: usually a few working days, at the latest within 30 days. Your account drops out of the host’s database backups after seven days (see above).

Questions

kontakt@waffenschrank.app. What data arises in the first place is described in the privacy policy.